Update 18/04/2010, There was made some changes in OpenVPN configs, we apologize for any inconvenience, please update configs once again.
In order to improve the quality of OpenVPN connections using HideIpVPN we have made several changes to the config files. All our premium clients that use OpenVPN should update the configuration files. Please read the and follow the below described steps.
Firstly, go to C:\Program Files\OpenVPN\config and delete the hideipvpn folder.
Next, if you are subscribed to the Premium VPN US/UK/DE – PPTP, OpenVPN, L2TP/IPsec package download the new config: hideipvpn.zip and place it in C:\Program Files\OpenVPN\config folder.
If you are subscribed to the Premium VPN Canada – PPTP,OpenVPN,L2TP/IPsec package download the new config from here: hideipvpn_ca.zip and place it in C:\Program Files\OpenVPN\config folder.
If you use our VPN from China or other country that restricts the access to VPN services, please use this config: hideipvpn_china_users.zip.
Unzip the config file. You should see the new folder named hideipvpn.
Go to Start -> All Programs -> OpenVPN and start OpenVPN GUI. You may receive the following message: OpenVPN GUI is already running. If so, right click on the OpenVPN symbol (in the icon bar) and select Disconnect.
In the toolbar, you should now see a symbol for OpenVPN (two red screens). Right click on the symbol with the mouse, choose Hideipvpn-UK or Hideipvpn-US and click Connect.
Enter your username and password and click OK.
Mac OS X users:
download hideipvpn.zip (zip file). Remove all config files from ~/Library/openvpn/ folder.
Extract the files and copy the extracted configuration files to ~/Library/openvpn/
How to setup OpenVPN connection on Mac OS X http://www.hideipvpn.com/2009/09/howto-mac-os-x-openvpn-setup-tutorial/
If you encounter any problems please login to the Client Area and open a support ticket.