- Enable Smart DNS using our software for Mac or PC or by setting a manual connection.
- Open a command window. The process differs for Windows and MAC. Windows: Press Windows Key + R and type cmd, then press Enter. Mac OS: start terminal, go to Utilities and click on Terminal.
This will open a window like the image bellow :
3. In that window type:nslookup smarttest.hideipvpn.net and press Enter. You will get a reply. It should look like this, but might differ a little depending of DNS country you selected.
Name: smarttest.hideipvpn.net Address: 18.104.22.168
If the result next to second “Address” is 22.214.171.124 you have no problems and our DNS servers works well on your computer.
In case you have another result go to Step 4.
4. Type:nslookup smartest.hideipvpn.net 126.96.36.199 and press Enter.
You will get a result that will look like this:
C:\Users>nslookup smarttest.hideipvpn.net 188.8.131.52
Server: UnKnown Address: 184.108.40.206
If you see in your result at “Address:” another IP address than 220.127.116.11 then your Internet Service Provider is doing Transparent DNS Proxy. In this case, the only solution is to follow our tutorial for bypassing Transparent DNS Proxy with a DD-WRT router.