In order to use HideIPVPN Smart DNS your IP address has to be registered/updated in our data base.
How to update user’s IP for Smart DNS ?
1. Log in to Client Area.
2. In main menu click on “Packages” (1), then select your active VPN or Smart DNS Package (2) as it is shown in the image bellow.
4. Now press on “Smart DNS” tab (3). To update your IP just press on “UPDATE IP” button (4). After updating will appear a message – “Your IP is updated! No actions are required”.
You can also update your IP quickly via IP update URL (5). This way you do not have to log in to “Client area”. Simply copy link to your browser favorites and every time you load this URL your IP address will be updated. (5)
Please do not share this link – it is customer unique. Each HideIPVPN user has a different link of this kind. Only one IP address can be active per user. If you give it away you may loose access to Smart DNS service.
Now you need to enter new DNS server address to your PC/device. This has to be done only once. Check our Smart DNS support page to setup your device.
Remember, if your service is not working, check if your IP address (points 1 – 4) is updated in our data base.