In order to improve our service we continue the process of searching new, good servers in different location. The new US4 (New York location) is part of this process.
Please give the new server a try and if you encounter any problems please open a ticket and let us know. Also please perform a Speedtest.net test and then post a comment to this post to tell us the results.
The new server is available only for premium VPN accounts. Here are the necessary info to be able to connect to the new server:
If you are located in China or in another country that blocks our website and you connect via the IP address of the server you will need to check the new IP addresses: http://billing.hideipvpn.com/knowledgebase/2/List-of-IP-address.html.
Please let us know what you think about the new server or if you encounter any problems.